Privacy Policy
Last updated: December 2025
At Fraud Guard (accessible from https://fraudguard.shop), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our platform.
Fraud Guard is a project by Biponix, an upcoming multi-tenant SaaS platform for e-commerce businesses.
Information We Collect
We collect only the information necessary to provide our services and improve our platform.
1. Information You Provide
- Email address
- Phone number
This information is collected when you sign up, log in after free fraud checks, or voluntarily submit your details.
2. Fraud Check Data
When you perform a fraud check, we process customer phone numbers submitted by you to check available fraud records.
Important: Fraud Guard does not own courier fraud data. We only retrieve and present available fraud-related signals from third-party courier services.
How We Use Your Information
- Provide and operate the Fraud Guard service
- Enable continued fraud checks beyond the free limit
- Improve performance and user experience
- Communicate updates and improvements
- Inform you about Biponix and related solutions
We do not sell your personal information to third parties.
Free Fraud Checks & Lead Collection
Fraud Guard allows up to 10 free fraud checks without logging in.
After this limit, login is required to prevent abuse and to connect with legitimate business owners for relevant updates and services.
Third-Party Services
Fraud Guard interacts with third-party courier systems, including:
- Pathao
- RedX
- SteadFast
We do not control how these services store or process data. Fraud Guard only displays available information retrieved through lawful means.
Data Security
We use reasonable security measures such as secure servers and access controls. However, no online system is completely secure.
Data Retention
We retain data only as long as necessary for service operation, legal requirements, or legitimate business purposes. You may request data removal at any time.
Your Rights
- Access your personal information
- Request correction or deletion
- Opt out of promotional communications
Children’s Information
Fraud Guard is intended for business users and does not knowingly collect data from children under 13.
Changes to This Policy
We may update this policy periodically. Changes will be reflected on this page with an updated date.
By using Fraud Guard, you agree to this Privacy Policy.